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Contact Us

Get in touch with our team for sales inquiries, technical support, or product demonstrations.

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Sales Office

Communications House, Plot 1 Colville Street
Kampala, Uganda

+256 393 260 198 info@ultrauganda.com

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Technical Support

24/7 support for critical issues
Response within 2 hours

+256 393 260 198 support@ultrauganda.com

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Service Hours

Monday - Friday: 8:00 AM - 5:00 PM
Saturday: 9:00 AM - 1:00 PM
Sunday: Closed

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Visit Our Office

Find us in the heart of Kampala's business district

Frequently Asked Questions

Quick answers to common inquiries

We respond to all inquiries within 2 hours during business hours. For urgent technical issues, our support team is available 24/7 via phone.

We deliver and provide support across all regions of Uganda, including Kampala, Jinja, Entebbe, Mbarara, Gulu, and other major towns. For remote areas, please contact us for special arrangements.

Fill out the contact form above or call our sales team directly at +256 393 260 198. We typically provide quotes within 24 hours for standard products.

Yes! We offer flexible leasing options for printers and multifunction devices. Contact our sales team to discuss a custom leasing plan that fits your budget and needs.

Yes, we offer comprehensive training for your staff on all equipment we supply. Training is included with new installations and can be arranged for existing clients as needed.

We accept bank transfers, mobile money, and corporate cheques. For large institutional orders, we can arrange customized payment terms.